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Frequently Asked Questions

What is the difference between Bespoke&Custom?

I get asked a lot, what is the difference between bespoke and custom. Well basically, it is the same. I will design and create something specific for you and your home.

How MuCH will the deposit be and when is the final payment needed?

A 50% deposit is required, by bank transfer, for all orders. the remainder deposit is then due 3 days from the job completion.

Can I book you in advance even if i don’t KNow what I want yet?

100% deposit is needed for indefinite work and then anything will be time and materials. I do not work to a daily rate but the nature of the project and skill required, but I understand with schedules this approach may be needed, so I will do what I can to accomodate.

How long will it take to deliver?

It of course depends on the nature of the item and the size, but each piece is hand made, I work alone to ensure I guarantee quality, so whilst I will provide a tentative deadline, I cannot gurantee this.

Will you create small pieces of furniture?

No job is too big or too small, although I prefer to work for a period of time on one project as this allow me to provide the right diligence and quality, but I will talk this through with you when we discuss the item.

Do you supply materials?

I will supply all materials to ensure they are of the highest quality and will always provide a quotation for materials, but this can fluctuate as the prices of materials fluctuates.

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